Skills by Occupation
The skills each role needs — from the EU's official ESCO classification.
Software developer
Data analyst
Web developer
Network engineer
Database administrator
Accountant
Registered nurse
Electrician
Civil engineer
Graphic designer
tour operator representative
ESCO occupation · 19 essential, 7 optional skills. Click a skill to find jobs that mention it.
Essential skills
collect tourist information
manage health and safety standards
assist clients with special needs
devise special promotions
geographical areas relevant to tourism
communicate with customers
maintain customer service
measure customer feedback
provide performance feedback
make logistical arrangements
handle customer complaints
upsell products
maintain working relationships
work in a hospitality team
apply foreign languages in tourism
handle personal identifiable information
create solutions to problems
process booking
provide customised products
Optional & specialised skills
Other matches: tour operators manager · tour organiser · tourism contract negotiator · customer service representative · guide
Coming next: live skill demand and trends — how often each skill
actually appears in job ads — arrive with the EURES / Cedefop integration. The skills above
are the canonical requirements for the role from the EU ESCO taxonomy.