Skills by Occupation

measure customer feedback provide performance feedback communicate with customers apply foreign languages in tourism process booking handle personal identifiable information manage health and safety standards work in a hospitality team maintain customer service create solutions to problems maintain working relationships make logistical arrangements geographical areas relevant to tourism handle customer complaints assist clients with special needs provide customised products upsell products collect tourist information devise special promotions

negotiate service with providers implement sales strategies implement marketing strategies prepare travel packages maintain customer records negotiate supplier arrangements manage the customer experience