Skills by Occupation

manage health and safety standards maintain customer service ensure health and safety of visitors assemble visitor supplies inform visitors at tour sites monitor visitor tours use different communication channels provide visitor information train guides maintain working relationships escort visitors to places of interest register visitors assist clients with special needs collect visitor fees conduct educational activities handle veterinary emergencies create solutions to problems perform clerical duties select visitor routes speak different languages

maintain relationships with doctors promote recreation activities measure customer feedback distribute local information materials demonstrate intercultural competences in hospitality services welcome tour groups handle tour contract details sightseeing information read maps inspire enthusiasm for nature natural areas maintenance animal species local geography identify plants characteristics environmental impact of tourism tourism sector policies maintain incident reporting records advise on nature conservation maintain relationship with suppliers handle customer complaints geographical areas relevant to tourism manage tourist groups handle personal identifiable information local area tourism industry apply foreign languages in tourism transport visitors monitor nature conservation tourism market plant species follow ethical code of conduct in tourism provide tourism related information