Skills by Occupation

customer service communicate by telephone communicate with customers maintain logbooks use microsoft office communicate verbal instructions disseminate internal communications adhere to organisational guidelines maintain reception area disseminate messages to people administer appointments company policies greet guests

file documents organise facilities for office personnel keep personal administration deliver correspondence develop documentation in accordance with legal requirements maintain correspondence records process payments issue sales invoices process data handle petty cash accounting techniques respond to customers' inquiries office administration allocate badges handle mail use different communication channels use office systems process booking handle customer complaints