Skills by Occupation

welcome tour groups use different communication channels escort visitors to places of interest collect visitor fees read maps local geography inform visitors at tour sites maintain customer service animate in the outdoors ensure health and safety of visitors follow ethical code of conduct in tourism register visitors provide tourism related information select visitor routes geographical areas relevant to tourism manage tourist groups assemble visitor supplies handle tour contract details handle personal identifiable information sightseeing information

tourism market monitor use of outdoor equipment measure customer feedback implement risk management for outdoors work with different target groups adapt to different weather conditions assist clients with special needs camping gear advise on nature conservation distribute local information materials perform clerical duties manage outdoor resources animal species adjust sporting equipment local area tourism industry maintain incident reporting records conduct educational activities instruct in sport handle customer complaints apply foreign languages in tourism analyse weather forecast