Skills by Occupation

operate railway communication systems check carriages communicate clearly with passengers handle petty cash focus on passengers communicate reports provided by passengers ensure passenger comfort assist disabled passengers answer questions about the train transport service supervise movement of passengers manage the customer experience sell train tickets customs regulations for passengers research passenger needs speak different languages provide information to passengers handle stressful situations tend to passenger belongings passenger transport regulations monitor customer inquiries railway framework legislation assist passengers in emergency situations assist passengers with timetable information

use different communication channels act reliably