Skills by Occupation

have computer literacy implement marketing strategies demonstrate products' features communicate with customers provide customer follow-up services supervise sales activities characteristics of services sales promotion techniques ensure customer focus keep records on sales ensure compliance with legal requirements implement sales strategies prospect new customers characteristics of products product comprehension demonstrate motivation for sales guarantee customer satisfaction record customers' personal data maintain relationship with customers contact customers hardware, plumbing and heating equipment products produce sales reports prioritise tasks keep records of customer interaction apply technical communication skills use customer relationship management software implement customer follow-up respond to customers' inquiries answer requests for quotation