Skills by Occupation

identify customer's needs provide customer follow-up services carry out order intake stock shelves follow up orders for customers characteristics of products organise product display characteristics of services prepare sales checks demonstrate products' features examine merchandise guarantee customer satisfaction carry out active selling ensure customer focus operate cash point arrange ordering of products for customers prevent shoplifting ensure stock storage safety monitor stock level maintain relationship with suppliers ensure compliance with legal requirements provide customer guidance on product selection maintain relationship with customers plan aftersales arrangements company policies product comprehension process refunds

carry out specialised packing for customers keep records of merchandise delivery supervise merchandise displays carry out cross merchandising ensure store security listen actively order products order supplies package purchases in bags organise storage facilities issue sales invoices teamwork principles maintain store cleanliness perform multiple tasks at the same time