Skills by Occupation

build business relationships characteristics of services use customer relationship management software product comprehension study sales levels of products company policies customer service perform customers’ needs analysis keep records on sales implement customer follow-up ensure customer focus forecast account metrics manage contracts produce sales reports characteristics of products prospect new customers apply company policies negotiate price perform data analysis maximise sales revenues maintain customer records

deliver a sales pitch perform market research use communication techniques use content management system software competition law consumer protection accounting techniques adapt to changing situations pose questions referring to documents employment law speak different languages