Skills by Occupation
The skills each role needs — from the EU's official ESCO classification.
Software developer
Data analyst
Web developer
Network engineer
Database administrator
Accountant
Registered nurse
Electrician
Civil engineer
Graphic designer
railway sales agent
ESCO occupation · 17 essential, 7 optional skills. Click a skill to find jobs that mention it.
Essential skills
use different communication channels
process order forms with customer's information
manage difficult clients
communicate with customers
use positive language
be attentive
update message displays
communicate clearly with passengers
handle petty cash
react calmly in stressful situations
communicate with customer service department
adapt communication style according to recipient
geographic areas
have a high level of safety awareness
make numerical calculations
product range of railway companies
sell train tickets
Optional & specialised skills
Other matches: railway passenger service agent · travel agent · advertising sales agent · ticket sales agent · real estate agent
Coming next: live skill demand and trends — how often each skill
actually appears in job ads — arrive with the EURES / Cedefop integration. The skills above
are the canonical requirements for the role from the EU ESCO taxonomy.