Skills by Occupation

handle customer complaints upsell products supervise food quality comply with food safety and hygiene supervise the work of staff on different shifts ensure food quality execute opening and closing procedures manage medium term objectives plan medium to long term objectives train employees maintain customer service process customer orders greet guests schedule shifts maintain personal hygiene standards manage staff monitor stock level supervise crew work in a hospitality team maintain a safe, hygienic and secure working environment

educate customers on tea varieties educate customers on coffee varieties handle glassware