Skills by Occupation

carry out end of day accounts maintain customer service deal with departures in accommodation comply with food safety and hygiene greet guests deal with arrivals in accommodation process reservations maintain customer records process payments handle customer complaints

run errands on behalf of customers implement marketing strategies detect drug abuse take room service orders provide tourism related information identify customer's needs assist clients with special needs maintain incident reporting records ensure hotel security implement sales strategies assess cleanliness of areas monitor guest access handle surveillance equipment