Skills by Occupation

identify customer's needs organise storage facilities provide customer follow-up services issue sales invoices jewellery product categories e-commerce systems advise customers on jewellery and watches carry out active selling estimate value of used jewellery and watches carry out products preparation stock shelves provide customer guidance on product selection process refunds types of watches product comprehension maintain store cleanliness ensure compliance with legal requirements plan aftersales arrangements carry out order intake prevent shoplifting sales argumentation handle sensitive products examine merchandise apply numeracy skills guarantee customer satisfaction use different communication channels operate cash register characteristics of services demonstrate products' features monitor stock level characteristics of diamonds organise product display characteristics of products characteristics of precious metals estimate cost of jewellery and watches' maintenance provide information on carat rating

maintain jewels and watches adjust jewellery calculate value of gems handle jewellery and watches insurance claims jewellery processes change watch battery read hallmarks repair jewellery