Werk

Skills by Occupation

The skills each role needs — from the EU's official ESCO classification.

Software developer Data analyst Web developer Network engineer Database administrator Accountant Registered nurse Electrician Civil engineer Graphic designer

hospitality establishment receptionist

ESCO occupation · 17 essential, 10 optional skills. Click a skill to find jobs that mention it.

Essential skills

explain features in accommodation venue greet guests handover the service area maintain relationship with customers maintain customer service process booking comply with food safety and hygiene deal with arrivals in accommodation implement sales strategies implement marketing strategies provide tourism related information handle financial transactions identify customer's needs assist clients with special needs maintain customer records deal with departures in accommodation handle customer complaints

Optional & specialised skills

take room service orders detect drug abuse maintain incident reporting records distribute local information materials tend to clients' personal items train reception staff carry out end of day accounts process reservations assess cleanliness of areas ensure the privacy of guests

Other matches: hospitality vocational teacher · hospitality establishment security officer · hospitality revenue manager · front line medical receptionist · telephone switchboard operator

Coming next: live skill demand and trends — how often each skill actually appears in job ads — arrive with the EURES / Cedefop integration. The skills above are the canonical requirements for the role from the EU ESCO taxonomy.