Werk

Skills by Occupation

The skills each role needs — from the EU's official ESCO classification.

Software developer Data analyst Web developer Network engineer Database administrator Accountant Registered nurse Electrician Civil engineer Graphic designer

hospitality establishment receptionist

ESCO occupation · 17 essential, 10 optional skills. Click a skill to find jobs that mention it.

Essential skills

maintain customer records maintain relationship with customers provide tourism related information handle customer complaints identify customer's needs deal with departures in accommodation maintain customer service explain features in accommodation venue handover the service area implement marketing strategies assist clients with special needs handle financial transactions implement sales strategies comply with food safety and hygiene greet guests process booking deal with arrivals in accommodation

Optional & specialised skills

train reception staff ensure the privacy of guests distribute local information materials assess cleanliness of areas process reservations take room service orders tend to clients' personal items maintain incident reporting records detect drug abuse carry out end of day accounts

Other matches: hospitality vocational teacher · hospitality establishment security officer · hospitality revenue manager · front line medical receptionist · telephone switchboard operator

Coming next: live skill demand and trends — how often each skill actually appears in job ads — arrive with the EURES / Cedefop integration. The skills above are the canonical requirements for the role from the EU ESCO taxonomy.